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Customer Service EntryLevel

The Customer Service Representative is responsible for assisting in building and maintaining the customer relationships that are the foundation of Ashley Store's retail sales success. Overall, the Customer Service Representative contributes to the Ashley high performance culture by modeling our core values and engaging in sales activities that keep the Ashley brand as the #1 home furnishings market leader in style, selection, quality and value.
Responsibilities:
The Customer Service Representative is accountable for supporting retail office administrative operations that help the HomeStore achieve high levels of customer service, productivity and profitability.
Working hours: 10:00 AM - 7:00 PM
Skills:
Ensures guests are always treated in a cordial, respectful manner, representing the Ashley brand image. Maintains a visible presence at the front desk and personally interacts with customers.
Handles customer inquiries regarding sales, billing and delivery. Resolves customer issues in a professional, helpful way. Schedules product deliveries when needed.
Provides clerical support for store administration and accounting functions. Handles telephone traffic and routes calls using professional paging methods. Assists in the completion of daily sales and other store reports.
Qualifications:
Participates actively in meetings and coaching sessions with managers and trainers.
Develops high levels of knowledge on all Ashley products, promotions and store functions.
Demonstrates the company's core and growth values in performance of all job functions.
Learns the furniture retail industry as a whole to establish a competent understanding of Ashley's products and their positioning in the marketplace, as well as the processes and procedures in how the business is operated.
Picks up projects on the fly; performs other duties as assigned from time to time.
Please send resume to Drew.Barry@RandstadUSA.com
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


Salary: $14 per hour + none




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