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Engineer - Product & Applications Connector Industry

All Applicants must apply and submit resume at the link to be considered: https://secure.entertimeonline.com/ta/LMO.jobs?ApplyToJob=16824578
Duties & Responsibilities:
o Provides advanced technical pre- and post-sales support to customers (primary job function performed regularly by phone or email). Typical questions include items where LEMO's Customer Service department lacks the engineering or other technical education and/or experience.
o Provides customer preliminary technical sales work for Custom Connector Design requests that eventually will be handed-off to the Engineering department and follows up until the project and schedule concurrence has been reached.
o Provides customer preliminary technical sales work for Cable Assembly requests that eventually will be handed-off to Cable Assembly and follows up until project and schedule concurrence has been reached.
o Creates application and product training material, and/or delivers technical product training for LEMO employees, the sales channels and others as needed.
o Supports the web team with technical content, testing and other consulting on technical product information.
o Writes or assists in writing application notes, guidelines, articles, press releases and other documents intended to inform on LEMO technical topics. White papers
o Travels with LEMO Sales Representatives or Distributors for customer visits as needed.
o Attends Tradeshows and staffs the Company booth.
o Identifies potential sources of new business and gathers marketing intelligence.
o Assists in identifying promising markets, applications, or products. Assists in defining or launching new products.
o Assists in creating, testing and updating the content of marketing databases (e.g., LEMO Products, Connector Market).
o Other duties as assigned.
Qualifications:
o Bachelor's degree in Mechanical or Electrical Engineering, or equivalent combination of education and experience.
o Minimum three (3) years experience in supporting customers (specifically engineers). Minimum two (2) years experience in product marketing or industrial sales. Previous connector experience desirable.
o Sufficient mechanical and electrical engineering knowledge in order to intelligently discuss applications with customers (in particular technical details important for LEMO's products and services).
o Ability to handle difficult customers with tact and courtesy.
o Ability to learn and apply new knowledge within the training period.
o Ability to work independently and to coordinate activities with co-workers across departments.
o Excellent communication skills with the ability to present or teach technical and business information to unknown audiences.
o Strong organizational, problem-solving and analytical skills; able to manage priorities and work flow.
o Versatility, flexibility, and willingness to work within constantly changing priorities.
o Working knowledge of Excel and Word.
Recruiters please do not contact us regarding this position. Please do NOT contact us with unsolicited services or offers.



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